Returns & Exchanges

At Pelican Shops Online, we want you to be completely satisfied with your home and leisure purchases. If your item isn't the perfect fit for your space, you can return most products in their original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the return process.

• 2.
  Prepare the Package

  Carefully repack your items in their original manufacturer packaging, ensuring all manuals, hardware, and accessories are included to avoid restocking fees.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for larger items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned merchandise, we will issue a refund to your original payment method within 5-7 business days.